Comparison
OpenRMM vs Level
Both publish their price and charge per device, with no per-technician fee. Level is a cloud-only service with no AI assistant of its own. OpenRMM is open source, can run on your own servers and ships the AI with built-in approval.
Level data checked on 2026-10-31 against the official sources listed at the end of the page.
Choose Level if…
- you manage up to 10 devices and want to pay nothing;
- you need third-party application patching (WinGet, Homebrew, Snap, Flatpak);
- you require a SOC 2 Type II report, a BAA for HIPAA or ready-made PSA integrations;
- you want peer-to-peer remote access, with an end-to-end encrypted relay.
Choose OpenRMM if…
- you manage more than 50 devices and want to pay less for each one;
- you want the option of running on your own servers and reading the code;
- you want a built-in AI assistant, with human approval enforced by the platform;
- you want to connect Claude or ChatGPT over MCP, with scope and revocation.
Monthly cost
Compare the cost of your fleet
Level: free up to 10 devices. From the 11th, US$2 per device, counting all of them. OpenRMM Cloud: US$94 for the first 100 and a lower price per device in each band.
devices
…OpenRMM Cloud per month
…On requestLevel per month
…less per month with OpenRMMless per month with LevelLevel asks for a sales contact above 2,000
Above 2,000 devices Level asks you to contact sales. Both prices are before tax, on the monthly plan.
Side by side
Feature by feature
| Criterion | OpenRMM | Level |
|---|---|---|
| License | AGPL-3.0, open source | Commercial. The agent's code is not public1 |
| Hosting | Cloud with an isolated instance, or self-hosted | Cloud-only, operated by Level2 |
| Price | US$94/month up to 100 devices, then US$0.35 to 0.14 per extra device | Free up to 10. Then US$2 per device, counting all of them. Above 2,000, contact sales3 |
| Billing | Monthly or annual (10% discount) | Monthly, by the month's peak device count, no contract3 |
| Technicians | No charge per technician | Unlimited3 |
| AI assistant | Built into the console, with mandatory human approval | No. Its pitch is "bring your own agent": you point Codex, Claude Code or Gemini at the lvl CLI4 |
| Approval of AI actions | Enforced by the platform and the database | No mandatory lock. The documentation recommends asking the agent to stop before privileged actions and to use --dry-run4 |
| MCP server | Yes, with OAuth, scope and revocation | Not found. It offers a "skill" file for agents4 |
| OS patching | Windows, Linux (apt and dnf) and macOS | Windows, macOS and Linux5 |
| Third-party patching | Not documented | WinGet, Homebrew, APT, DNF, Pacman, Snap and Flatpak5 |
| Remote access | In the browser, through the agent. Video goes through the server's relay | In the browser, through the agent. Peer to peer when possible, otherwise an end-to-end encrypted relay6 |
| Scripting languages | Each system's shell (PowerShell on Windows) | PowerShell, Bash, Zsh, Python, Go, Ansible and osquery7 |
| SSO | OpenID Connect | Okta, Google, Authentik, Microsoft Entra and OpenID Connect8 |
| Certifications | Open source, open to audit | SOC 2 Type II, a BAA for HIPAA and a DPA for GDPR8 |
| Integrations | REST API, MCP, MeshCentral and RustDesk | ConnectWise PSA, HaloPSA, Hudu, ilert, webhooks and n8n9 |
Sources (checked on 2026-10-31)
- github.com/levelrmm (public repositories, without the agent's code)
- level.io/compare/level-vs-tacticalrmm
- level.io/pricing
- docs.level.io/…/bring-your-own-agent-byoa-with-level-cli
- level.io/features/patch-management
- level.io/features/remote-control
- level.io/features/scripting
- level.io/features/security
- level.io/features/integrations
See AI with approval at work.
The demo shows proposals waiting for approval, auditing and remote access.